Linear - Decimal

What It Does

Imports issues into Decimal as tickets
Posts replies and internal notes back as comments on the issue
Closes the issue when the ticket is resolved from Decimal
Receives escalations from chat widget conversations as new issues

Connecting Linear

Open Integrations: Go to Settings → Integrations.
Click Linear: Click on the Linear integration row to open the configuration modal.
Authorize Decimal: Click Connect with Linear and approve access to your workspace.

To connect with a key instead, click Use API key instead and paste a Linear API key.

Create the key on Linear’s API settings.

Ticket Sync covers how issues arrive and what to check when one is missing. To route unresolved widget conversations into Linear, see Chat Widgets.