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What It Does

  • Lists your log index patterns to find the ones worth searching for a given issue
  • Queries logs to pull the entries related to a support issue
  • Queries metrics with PromQL to check what a service was doing at the time
  • Correlates data with ticket context for more accurate root cause analysis

Connecting Oodle

  1. Open Integrations: Go to Settings → Integrations.
  2. Click Oodle: Click on the Oodle integration row to open the configuration modal.
  3. Enter your instance: Provide your Oodle instance ID (e.g., inst-acme-abc123).
  4. Provide an API key: Enter an Oodle API key.
  5. Connect: Click Connect to save and activate the integration.
Oodle’s documentation covers API key creation.