What It Does
- Queries customer data stored in Databricks tables and views
- Accesses analytics data for understanding customer behavior and usage patterns
- Provides data context to help the agent give more informed responses
Connecting Databricks
- Open Integrations: Go to Settings → Integrations.
- Click Databricks: Click on the Databricks integration row to open the configuration modal.
- Enter connection details: Provide your workspace host, client ID, client secret, and SQL warehouse ID. The integration uses OAuth client credentials for authentication.
- Connect: Click Connect to save and activate the integration.
For security, create a service principal with limited permissions and use its client credentials to connect.