Skip to main content
Integrations connect Decimal to the tools your team already uses. The more data sources you connect, the more effectively the AI agent can investigate and resolve support tickets. All integrations are managed from the Integrations page in the sidebar (admin access required).

Code Repositories

Connect GitHub or GitLab to enable code search across your repositories.

Ticketing & Support

Import tickets from Zendesk, Freshdesk, Plain, Intercom, TeamSupport, Pylon, or Slack.

Knowledge Platforms

Sync knowledge articles from Notion databases.

Enterprise ITSM

Connect ServiceNow, Jira Service Management, or Salesforce.

AI Tools

Extend the AI agent with MCP servers for additional capabilities.

Observability

Query logs and metrics from Datadog, CloudWatch, GCP, SigNoz, incident.io, or PagerDuty.

Data Warehouses

Query Snowflake or Databricks for customer data insights.
Need an integration that isn’t listed? Click Request at the bottom of the Integrations page in the app to let us know.