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What It Does

  • Queries Cloud Logging to find relevant log entries for GCP-hosted services
  • Filters logs by time range, service, and severity
  • Correlates log data with ticket context for root cause analysis

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Connecting GCP Logging

  1. Open Integrations: Go to Settings → Integrations.
  2. Click Google Cloud Platform Logs: Click on the GCP Logging integration row to open the configuration modal.
  3. Provide service account credentials: Enter your Project ID (the service account’s home project), Service Account Email, and Private Key (from the service account JSON key file).
  4. Connect: Click Connect to save and activate the integration.
Create a dedicated service account with the Logs Viewer (roles/logging.viewer) and Browser (roles/browser) roles for best security. Grant these at the folder or organization level to discover all accessible projects.