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What It Does

  • Queries logs from SigNoz to find entries related to support issues
  • Searches traces to identify performance bottlenecks and errors
  • Correlates data with ticket context for faster root cause analysis

Connecting SigNoz

  1. Open Integrations: Go to Settings → Integrations.
  2. Click SigNoz: Click on the SigNoz integration row to open the configuration modal.
  3. Enter your SigNoz endpoint: Provide the URL of your SigNoz instance API.
  4. Provide an API key: Enter your SigNoz API key.
  5. Connect: Click Connect to save and activate the integration.