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The Playground is a multimodal chat interface powered by the same AI agent that resolves support tickets. Use it to explore your codebase, surface knowledge base articles, or troubleshoot issues in a free-form conversation.

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How to Use the Playground

1

Set your context

Add or remove repositories to control which codebases the agent searches. Use @ mentions to pin a specific ticket or knowledge base article as context.
2

Ask a question

Type your question in the input box and press Enter. Attach files like screenshots, log files, PDFs, or recordings to give the agent the full picture.
3

Continue the conversation

Follow up with additional questions. Each message builds on the full history of the conversation.

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Working with Answers

Once the agent completes its response, you can:
  • Sources — View every source the agent used (knowledge base articles, code files, logs), grouped by type
  • View Reasoning — See the agent’s step-by-step investigation process
  • Copy — Copy the full response to your clipboard
  • Create Article — Turn a useful answer into a knowledge base article with In Review status
The Playground is a great tool for onboarding new team members. They can ask questions about the codebase and product without needing to find the right person to ask.

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Conversation History

All conversations are automatically saved. Access past conversations by clicking History in the context bar or pressing ⌘K (Mac) / Ctrl+K (Windows/Linux).

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Providing Feedback

After each response, click Yes or No under the “Was this helpful?” prompt and optionally leave a comment. Feedback helps the Decimal team improve the agent over time.