The Playground is a multimodal chat interface powered by the same AI agent that resolves support tickets. Use it to explore your codebase, surface knowledge base articles, or troubleshoot issues in a free-form conversation.
How to Use the Playground
Set your context
Add or remove repositories to control which codebases the agent searches. Use @ mentions to pin a specific ticket or knowledge base article as context.
Ask a question
Type your question in the input box and press Enter. Attach files like screenshots, log files, PDFs, or recordings to give the agent the full picture.
Continue the conversation
Follow up with additional questions. Each message builds on the full history of the conversation.
Working with Answers
Once the agent completes its response, you can:
- Sources — View every source the agent used (knowledge base articles, code files, logs), grouped by type
- View Reasoning — See the agent’s step-by-step investigation process
- Copy — Copy the full response to your clipboard
- Create Article — Turn a useful answer into a knowledge base article with In Review status
The Playground is a great tool for onboarding new team members. They can ask questions about the codebase and product without needing to find the right person to ask.
Conversation History
All conversations are automatically saved. Access past conversations by clicking History in the context bar or pressing ⌘K (Mac) / Ctrl+K (Windows/Linux).
Providing Feedback
After each response, rate it with thumbs up or thumbs down and optionally leave a comment. Feedback helps the Decimal team improve the agent over time. 
