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Deep Dive is an interactive, conversational investigation tool grounded in the context of a specific ticket. It builds on the AI agent’s initial analysis, allowing you to ask follow-up questions and dig deeper — while still having access to your full codebase, knowledge base, and connected tools.

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How It Works

1

Open a ticket

Navigate to any ticket and switch to the Deep Dive tab in the right panel.
2

Ask a follow-up question

Type your question and press Enter. The agent searches your codebase, knowledge base, and connected tools to answer — showing results inline as it works.
3

Continue the conversation

Ask multiple follow-up questions. Each response includes actions to Copy, Translate, or Re-run that specific message.
Deep Dive builds on the AI agent’s initial analysis. If the agent hasn’t been run on a ticket yet, the Deep Dive tab will prompt you to deploy it first.

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When to Use Deep Dive

  • Investigate further — Ask the agent to look at a specific area of your codebase or logs
  • Explore related issues — Ask about edge cases or related functionality
  • Get code explanations — Ask the agent to explain how a specific piece of code works
  • Verify hypotheses — Test theories about root causes by asking targeted questions