Get a ticket

curl --request GET \
  --url https://api.getdecimal.ai/v0/tickets/{source}/{external_id} \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.getdecimal.ai/v0/tickets/{source}/{external_id}"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.getdecimal.ai/v0/tickets/{source}/{external_id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.getdecimal.ai/v0/tickets/{source}/{external_id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.getdecimal.ai/v0/tickets/{source}/{external_id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.getdecimal.ai/v0/tickets/{source}/{external_id}")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.getdecimal.ai/v0/tickets/{source}/{external_id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "external_id": "<string>",
  "external_source": "<string>",
  "number": 123,
  "display_id": "<string>",
  "title": "<string>",
  "body_html": "<string>",
  "state": "<string>",
  "priority": "<string>",
  "source": "<string>",
  "type": "<string>",
  "link": "<string>",
  "tags": [
    "<string>"
  ],
  "requester_id": "<string>",
  "requester": {},
  "account_id": "<string>",
  "account": {},
  "assignee_id": "<string>",
  "assignee": {},
  "team_id": "<string>",
  "team": {},
  "custom_fields": {},
  "attachments": [
    {
      "id": "<string>",
      "url": "<string>",
      "size": 123,
      "filename": "<string>",
      "content_type": "<string>"
    }
  ],
  "messages": [
    {
      "id": "<string>",
      "author": {
        "name": "<string>",
        "user": {
          "id": "<string>"
        },
        "user_type": "<string>",
        "email": "<string>",
        "avatar_url": "<string>"
      },
      "source": "<string>",
      "timestamp": "2023-11-07T05:31:56Z",
      "is_private": true,
      "message_html": "<string>",
      "attachments": [
        {
          "id": "<string>",
          "url": "<string>",
          "size": 123,
          "filename": "<string>",
          "content_type": "<string>"
        }
      ]
    }
  ],
  "created_at": "2023-11-07T05:31:56Z",
  "resolution_time": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z"
}

{
  "error": {
    "code": "unauthorized",
    "message": "Invalid or expired API token"
  }
}

{
  "error": {
    "code": "forbidden",
    "message": "Insufficient permissions"
  }
}

{
  "error": {
    "code": "not_found",
    "message": "Resource not found"
  }
}

{
  "error": {
    "code": "rate_limited",
    "message": "Too many requests",
    "retryable": true
  }
}

{
  "error": {
    "code": "internal_error",
    "message": "An internal error occurred",
    "retryable": true
  }
}