> ## Documentation Index > Fetch the complete documentation index at: https://docs.decimal.app/llms.txt > Use this file to discover all available pages before exploring further. # Preferences > Set where Support opens, what the For you view holds, and the signature on your replies. Open **Settings → Preferences**. Everything on this page applies to you alone, so changing it doesn't affect your teammates. ## Default Ticket View Pick what you see when you open **Support**: **For you** or **All**. You can switch views on the page any time. ## For You Filters These decide which tickets the **For you** view holds. Out of the box, it's open tickets assigned to you. Build any filter you'd build on the ticket list: status, assignee, customer, type, tag, agent status, response count. Dates are the exception, since a **For you** view holds what's open now rather than a fixed window. Edits save as you make them. **Reset to default** brings back the original two conditions, and clearing every condition sends you to **All tickets** instead. ## Your Reply Signature Goes at the end of replies you send to customers. You start on the organization default, which an admin sets under **Settings → About**. Edit it and it becomes yours, with **Reset to organization default** to go back. Type `{{` where you want a name, or click **Insert variable**: | Variable | Renders as | | --------------------- | ------------------------ | | `{{user.first_name}}` | Your first name | | `{{user.last_name}}` | Your last name | | `{{user.full_name}}` | Your first and last name | The preview below the box fills those in with your own name, so you can read the signature the way your customer will. You get 1,000 characters, counted in the corner, and the box saves on its own. The reply signature editor, with a variable in the box and the rendered name in the preview below ## Account **Manage account** opens your profile, where you change your name, email, and security settings.