> ## Documentation Index
> Fetch the complete documentation index at: https://docs.decimal.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Snowflake

> Query your Snowflake data warehouse from Decimal's AI agent for customer data insights during support ticket investigation.

The Snowflake integration lets Decimal's AI agent query your data warehouse when investigating support tickets, providing access to customer-specific data and metrics.

## What It Does

* **Queries customer data** to understand the customer's account, subscription, and usage
* **Looks up transaction history** or event logs stored in Snowflake
* **Provides data context** to help the agent give more informed responses

## Connecting Snowflake

1. **Navigate to Integrations**: Go to the **Integrations** page in the sidebar.
2. **Click Snowflake**: Click on the Snowflake integration row to open the configuration modal.
3. **Enter your Snowflake account**: Provide your Snowflake account identifier.
4. **Provide credentials**: Enter the username, password, warehouse, database, and schema for the connection.
5. **Connect**: Click **Connect** to save and activate the integration.

*For security, create a dedicated Snowflake user with read-only access to the specific tables the AI agent should be able to query.*