> ## Documentation Index
> Fetch the complete documentation index at: https://docs.decimal.app/llms.txt
> Use this file to discover all available pages before exploring further.

# SendSafely

> Let Decimal read the secure-link attachments customers share on a ticket.

## What It Does

* **Finds SendSafely links** in a ticket and its replies
* **Reads what customers sent** through them, so logs and screenshots behind a secure link count as evidence
* **Cites them** alongside the agent's other sources

## Connecting SendSafely

1. **Open Integrations**: Go to **Settings → Integrations**.
2. **Click SendSafely**: Click on the SendSafely integration row to open the configuration modal.
3. **Enter your host**: Provide your SendSafely URL (e.g., `https://yourcompany.sendsafely.com`).
4. **Provide API credentials**: Enter your **API Key** and **API Secret**.
5. **Connect**: Click **Connect** to save and activate the integration.

<div className="dcl-callout dcl-callout-tip">
  SendSafely's [REST API guide](https://sendsafely.zendesk.com/hc/en-us/articles/360027599232-SendSafely-REST-API) covers API key creation.
</div>

## Redact Secure Content

**Redact secure content** is on by default. It strips SendSafely file descriptions out of saved run transcripts, so the agent can read a secure attachment while investigating without that content being kept afterwards. Reopen the SendSafely row to turn it off.